OUr Collection process
We've always said that there is no magic to the collection process. Hard work, dedication, making phone calls, sending letters, talking to people. But we've found there is magic in our approach. We intertwine our conversations with dignity and respect, while still asking some tough questions about a person's ability to pay. When consumers feel they are being heard, solutions can be found. Although we are not financial counselors, we work diligently to strike a balance between compassion and holding people responsible for services received.
Creativity and flexibility are the two words that best describe our methodology. If it works, tweak it to make it work better. If it doesn't work, discontinue it. We monitor new trends and new technologies to ensure we don't get complacent in our way of doing business. We work with our clients to create a program that exceeds all expectations.
IMPLEMENTATION PLAN (AKA TIME TO GET TO WORK!)
Let's talk! With just a little information, we can quote you a rate and get an agreement in your hands. Once you've spoken to us, you'll know we are the agency for you.
With all of the i's dotted and t's crossed, we are ready to rock and roll. We work with you to set up the best way to get your accounts into our system.
Accounts entered, letters are sent and phone calls begin. Presto! We get payment.
There is more money added to your bottom line!